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    Helpdesk Service Request Portal 

    • Click here to open helpdesk portal. 
    • Click here to open a video tutorial on how to submit service requests.
    • Click here to open a document on how to approve requests. This is for site approvers only. 

     

    Technology Services Documentation 

    Click here to access the RUSD Documentation website. 

     

    Technology Service Training Schedules and Information 

    Synergy AdminVue - OLR Verification Overview

    UPDATED - Tuesday, May 17, 2022 10:00am - 11:00am 

    In this training session we will cover the process of OLR verification. This is recommended for all staff working on reviewing and accepting OLR submissions from ParentVue. 

    Rialto USD employees can attend this meeting via Google meet.

    OLR Verification Overview
    Tuesday, May 17 · 10:00 – 11:00am
    Google Meet joining info
    Video call link: https://meet.google.com/jyr-cdmf-axa
    Or dial: ‪(US) +1 240-846-3509‬ PIN: ‪504 022 315‬#

    New Synergy User - Training

    Available to new staff. Please request training by creating a Service Request. Click Here to submit a request. 

    In this training session we will cover the following:

    Synergy New User - Student information system, which includes the most frequently used screens, most used reports, basic database navigation and any questions you may have.  

     

    Outlook Web App

    *Please note Outlook email is no longer available, your primary email will be your rialtousd.org account*

     

    Acceptable Use Policy (AUP) Forms

    Staff Tools and Forms

     

    Grade/Progress Processing Schedules

    Elementary Academic Progress Schedule 2021-2022

    Elementary Academic Grade Processing Schedule 2021-2022

    Secondary Mark Reporting Schedule 2021-2022 Revised 03/22/22

    Secondary Summer School Grading Schedule 2021-2022

     

    Frequently Asked Questions (FAQ)

    You can find frequently asked questions and answers here regarding distance learning.

     

    Dell Personal Purchase Program

    You can find additional Dell computer discount information here.