Helpdesk Service Request Portal
- Click here to open helpdesk portal.
- Click here to open a video tutorial on how to submit service requests.
- Click here to open a document on how to approve requests. This is for site approvers only.
Technology Services Documentation
Click here to access the RUSD Documentation website.
Technology Service Training Schedules and Information
Synergy AdminVue - OLR Verification Overview
UPDATED - Tuesday, May 17, 2022 10:00am - 11:00am
In this training session we will cover the process of OLR verification. This is recommended for all staff working on reviewing and accepting OLR submissions from ParentVue.
Rialto USD employees can attend this meeting via Google meet.
OLR Verification Overview
Tuesday, May 17 · 10:00 – 11:00am
Google Meet joining info
Video call link: https://meet.google.com/jyr-cdmf-axa
Or dial: (US) +1 240-846-3509 PIN: 504 022 315#
New Synergy User - Training
Available to new staff. Please request training by creating a Service Request. Click Here to submit a request.
In this training session we will cover the following:
Synergy New User - Student information system, which includes the most frequently used screens, most used reports, basic database navigation and any questions you may have.
Outlook Web App
*Please note Outlook email is no longer available, your primary email will be your rialtousd.org account*
Acceptable Use Policy (AUP) Forms
Grade/Progress Processing Schedules
Frequently Asked Questions (FAQ)
You can find frequently asked questions and answers here regarding distance learning.
Dell Personal Purchase Program